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Customer Solutions Lead: Growth & Retention

Job in Woburn, Middlesex County, Massachusetts, 01813, USA
Listing for: Boyd Thermal by Eaton
Full Time position
Listed on 2026-08-03
Job specializations:
  • Business
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 90000 - 100000 USD Yearly USD 90000.00 100000.00 YEAR
Job Description & How to Apply Below

Boyd Thermal by Eaton, located in Woburn, MA, seeks a Customer Solutions Manager to lead a team focused on maximizing customer satisfaction and revenue retention. The role emphasizes cross-functional collaboration with production, sales, and logistics to resolve issues and drive profitability.

The candidate will oversee quotes, identify process improvements, and develop new accounts while maintaining strong client relationships in a fast-paced environment.

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