SaaS Customer Success Manager - Onboarding & Adoption
Job in
Woburn, Middlesex County, Massachusetts, 01813, USA
Listed on 2026-05-31
Listing for:
Monotype
Full Time
position Listed on 2026-05-31
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, HelpDesk/Support, Technical Support, Account Manager
Job Description & How to Apply Below
Monotype is seeking a Customer Success Manager in Woburn, MA to enhance customer experience and optimize use of our SaaS platform. You will own customer accounts, ensuring successful onboarding and maximizing product utilization through proactive engagement.
The ideal candidate will have over 2 years in Customer Success, strong communication skills, and the ability to manage multiple accounts effectively. Benefits include hybrid work arrangements and competitive compensation.
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