Lead Concierge

Job Description

When you work at The Delaney at The Vale, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!

The Delaney at The Vale is recruiting for a hospitality focused Lead Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!

Schedule:

Full-time opportunity, Monday - Friday 7:00am - 3:00pm

Salary: $22-$26/hour

• 401k with Employer Matching
• Dental Insurance
• Health Insurance
• Vision Insurance
• Life Insurance
• Paid Time Off
• Daily Pay

• Provide ongoing telephone coverage.
• Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
• Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery.
• Prepare maintenance work orders as requested by residents and staff.
• Assist the Business Office Manager with projects/assignments.

• High school diploma or general education degree (GED) required.
• Familiarity with Microsoft Office Suite products.
• Must demonstrate excellent telephone communication skills.

If you're an enthusiastic, compassionate senior care professional who is passionate about hospitality and senior engagement, please apply; we'd love to get to know you!

EEO Employer