Representative - Customer Service; Sales Support
Job in
Woburn, Middlesex County, Massachusetts, 01801, USA
Listed on 2026-06-07
Listing for:
Wesco
Full Time
position Listed on 2026-06-07
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Bilingual -
Sales
Customer Success Mgr./ CSM, Bilingual
Job Description & How to Apply Below
Wesco - 275 Wildwood Avenue - Responsibilities:
Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints;
Review and analyze backlog and inventory reports to determine appropriate actions;
Research and resolve customer problems, acting as the customer liaison between other departments when necessary;
Back-up support to sales counter with walk in and telephone inquiries;
Coordinate with internal teams such as sales, supply chain, pricing, and purchasing to drive timely resolution
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