Lead Front Desk Associate

Join Our Team as a Lead Front Desk Associate at Sanctuary Woburn!

Are you a customer‑focused professional with a knack for organization and a passion for creating welcoming experiences? Sanctuary Woburn, located in Woburn, MA, is looking for a dedicated Lead Front Desk Associate to be the face of our business and ensure smooth operations at our front desk. If you thrive in a fast‑paced environment and have at least 2 years of experience, we’d love to hear from you!

• Managing the day‑to‑day operations of the front desk, including greeting guests and handling inquiries.
• Overseeing scheduling, check‑ins, and check‑outs to maintain a seamless flow.
• Assisting in training and mentoring front desk staff to deliver exceptional service.
• Addressing customer concerns and resolving issues promptly and professionally.
• Maintaining an organized and welcoming front desk area.

• A minimum of 2 years of experience in a front desk, customer service, or similar role.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal abilities.
• A proactive mindset with the ability to multitask and prioritize effectively.
• A warm, approachable demeanor that creates a positive first impression.

At Sanctuary Woburn, we pride ourselves on creating a supportive and inclusive environment where both employees and guests feel  a member of our team, you’ll have the opportunity to make a meaningful impact every day, working alongside a group of dedicated professionals who value collaboration and excellence.

If you’re ready to bring your skills and experience to a team that values your contributions, we want to hear from you! Apply today and take the next step in your career with Sanctuary Woburn.