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Frontline Customer Solutions Specialist
Job in
Woburn, Middlesex County, Massachusetts, 01813, USA
Listed on 2026-08-30
Listing for:
Boyd Thermal by Eaton
Full Time
position Listed on 2026-08-30
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Customer Service Rep, Technical Support, Client Relationship Management
Job Description & How to Apply Below
Boyd Thermal by Eaton in Woburn, MA is seeking a Customer Solutions Representative to support customers alongside account managers and business development teams. You will facilitate bi-directional communication, manage orders, quotes, and project communication while delivering a best-in-class customer experience.
The role involves troubleshooting with cross-functional teams, guiding RFQs, maintaining customer portals, and acting as the voice of the customer to drive rapid, profitable growth.
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