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Hybrid Customer Success Manager: Drive Adoption & ROI
Job in
Woburn, Middlesex County, Massachusetts, 01813, USA
Listed on 2026-08-30
Listing for:
Monotype
Full Time
position Listed on 2026-08-30
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Monotype is seeking a driven Customer Success Manager to help customers adopt, optimize, and realize value from our SaaS platform. You will own onboarding, drive platform configuration for enterprise accounts, and lead sessions to ensure early adoption.
You will manage a defined book of business with a focus on customer ROI, collaborate with Product and Support, and support renewal and expansion efforts. A strong emphasis on data-driven success and proactive engagement is required.
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