Front Desk Coordinator Woburn, Massachusetts

Join the future of dentistry, led by dentists

At Dental
365, we are reshaping the way patients experience dental care. By placing patients and providers at the core of our approach, we are breaking new ground in the world of dentistry. Since our inception, we have touched the lives of hundreds of thousands of patients and have emerged as a leading dental organization led by dentists. If you’re a motivated change‑maker looking to build a lifelong career in dentistry, now is the time to join our journey.

Our Front Desk Coordinators are the champions of our patient experience. Your role extends beyond the front desk, shaping the lasting impression that defines our standard of care.

620 Main St #1, Woburn, MA 01801

• Monday: 7:45 am‑5:00 pm
• Tuesday: 7:45 am‑5:00 pm
• Thursday: 7:45 am‑5:00 pm

• Warmly greet and welcome patients with a high level of concierge care.
• Answer phones promptly and respond to messages.
• Manage schedules—input and confirm patient appointments.
• Enter new patient records and update ledgers with precision (Denticon).
• Collect co‑payments and verify insurance eligibility (PPO/FFS).
• Respond to patient billing or financial inquiries, directing them to the appropriate departments as needed.
• Assist with various office duties as directed by the Practice Manager.

• Prior dental experience is required.
• A resume showcasing a consistent and stable employment history.
• Exceptional organizational skills to manage multiple tasks efficiently.
• Flexibility to adapt to varying schedules as required.
• Strong interpersonal communication skills.

• Generous Compensation: We invest in the best and offer a competitive salary.
• Flexible Health and Vision Insurance Plans: Tailored options for you and your family's well‑being.
• 401(k) Retirement Plan with Matching: Secure your financial future with our employer‑matched plan.
• Generous Paid‑Time Off: Accrue up to 3 weeks, plus an annual “you” day for self‑care.
• Exclusive In‑house Dental Program: Heavily discounted services for you and your immediate family.
• Extra Perks and Fringe Benefits: Enjoy additional benefits and ongoing perks for our dedicated teams.

Pay Range: $24 / hr – $27 / hr

Our company celebrates diversity. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression in all conditions of employment. We are proud to promote a work environment where all differences are respected.