Assistant Operations Manager (Leadership Development Program

Overview

The Leadership Development Program (LDP) is a 12‑month immersive program designed to jump‑start a career in hotel management. Participants start as Assistant Managers and receive classroom learning, on‑the‑job training, and mentorship across key hotel departments.

• Assist in overall hotel operations and support the Assistant Manager role from day one.
• Participate in monthly cross‑functional meetings covering Business Development, Revenue Management, Sales & Marketing, Rooms Division Leadership, and Human Resources.
• Attend company‑wide training sessions focused on leadership, supervisory skills, and operational excellence.
• Develop and implement taskforce management initiatives as required.

• Recent college graduate or graduating senior with a Bachelor’s degree in Hospitality Management or equivalent.
• High‑level critical thinking and problem‑solving ability.
• Excellent communication skills and a passion for hospitality and leadership.
• Authorized to work in the U.S.; sponsorship will not be provided.

• Fast‑paced, guest‑facing environment with indoor/outdoor duties (e.g., valet, pool, banquets).
• Frequent interaction with guests, team members, and vendors.
• Exposure to cleaning chemicals, food preparation areas, or laundry operations.
• Ability to work a variable schedule, including nights, weekends, holidays, early mornings, late nights, and on‑call shifts during peak seasons/events.
• Physical demands include standing, walking, lifting up to 25–50 lbs, bending, kneeling, and operating equipment such as POS systems and housekeeping carts.

Starting salary ranges from $50,000 to $60,000 annually. The program includes comprehensive health insurance, retirement plans, paid time off, and the opportunity to earn performance bonuses and travel perks. Pyramid Global Hospitality is an equal‑opportunity employer committed to diversity and inclusion.