Solutions Architect

Overview

ADRM is a leading physical security consulting firm with a bold vision to be the most trusted security firm in the industry. Our mission is to disrupt the security landscape, drive change, and create a truly safer world. We safeguard organizations' critical assets through data-driven risk management solutions. In addition to traditional security consulting services, we provide unique and customized solutions tailored to individual client needs and risk profiles.

Our esteemed clients include industry leaders in the Financial, Bio-Tech, Critical Infrastructure, and Higher Education sectors.

Our core values—Balance, Curiosity, Integrity, Respect, Team, and Trust—are at the heart of everything we do. We are committed to embodying these values in every action and interaction. At ADRM, we take pride in our team, who are passionate about their work and the clients we serve. We believe in the importance of work-life balance and support our team members with a comprehensive benefits package.

About You

As a versatile and client-focused Solutions Architect, you excel at bridging the gap between technology and business outcomes. You are energized by working directly with enterprise clients, guiding them through pilots, proofs of concept, and demos that showcase the real-world value of DEFENDER.

You thrive in a role where you can wear multiple hats — combining the technical expertise of an engineer, the organization of a project manager, and the passion of an evangelist. Confident in front of both executives and technical stakeholders, you translate complex requirements into clear solutions that drive measurable results.

Proactive and collaborative, you anticipate challenges, adapt quickly, and take ownership of ensuring client success. Your ability to build trust, communicate effectively, and demonstrate the power of DEFENDER makes you a key contributor to ADRM.

• Client Engagement & Workshops
• Lead technical discovery sessions and workshops with client stakeholders
• Translate business requirements into DEFENDER pilot/POC configurations
• Pilot & POC Delivery
• Understand client environments
• Drive end-to-end platform implementation including pilot execution, testing, validation, and status reporting
• Capture feedback and translate into product/feature requests
• DEFENDER demonstrations & evangelism
• Act as the technical expert during client evaluations and sales cycles
• Develop playbooks, documentation, and best practices
• Provide training to client operators and internal ADRM team members
• Work closely with clients, product developers and engineering teams to influence roadmap
• Partner with business development and sales on proposals and RFP responses
• Other duties as assigned

• Bachelor’s degree in Business, Computer Science, Engineering, or a related field preferred
• Proven track record of bringing technology products to market and driving adoption
• Experience in the physical security industry, system integration, or managed services a plus
• 4+ years in a technical solutions/pre-sales/implementation role (e.g., Solutions Engineer, Pre-Sales Architect, Technical Consultant)
• Experience with SaaS platforms, API integrations, and cloud infrastructure
• Strong technical background — comfortable with system integrations, security concepts, and enterprise IT environments
• Excellent communication and presentation skills; able to translate complex technology into client value
• Familiarity with physical security technologies (IP cameras, VMS, access control)
• Experience with AI/ML-driven platforms or data analytics dashboards
• Hands-on, proactive, and able to thrive in a scale-up environment
• Ability to function well in a high-paced environment
• Flexibility to adapt to changing priorities and tasks
• Ability to pass a comprehensive background check

• Be part of a forward-thinking physical security firm that is reshaping the industry
• Work in a collaborative environment that values balance, respect, and integrity
• Contribute to a mission-driven company with a commitment to creating a safer world
• ADRM covers 100% of health, dental, and vision insurance premiums for team members and their dependents
• Enjoy a robust 401(k) plan that includes a generous company match and profit sharing
• Team Pride
• Because at ADRM, our people are why we exist

• Mid-Senior level

• Full-time

• Engineering and Information Technology
• Industries
• Security and Investigations

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