Account Specialist

Account Specialist, Leasing Operations (Contract)

Join American Tower’s Leasing Operations team, where you’ll play a key role in supporting the end-to-end lifecycle of telecom leasing projects
. This team is responsible for managing customer applications, ensuring data integrity, and driving operational efficiency across leasing processes tied to major telecom clients.

This is a great opportunity for someone early in their career who thrives in a process-driven, detail-oriented environment and wants exposure to telecom, real estate, and project coordination. You’ll work cross-functionally to ensure smooth project execution—from application intake through closeout—while directly contributing to revenue-generating activities.

• Schedule:
  
  Hybrid (In-office Tuesday–Thursday)
• Location:
  
  Woburn, MA

• Provide leasing and real estate operations support
  , including purchase order requests, document review, and contract data entry
• Support account-specific deliverables for key customers (including AT&T), ensuring completion of milestones, lease documentation, and system updates (LMT)
• Review and validate installation documents
  , resolving discrepancies with internal and external stakeholders
• Partner with Associate Project Managers to create, manage, and close out maintenance projects
• Coordinate and upload lease packages, project documentation, and customer deliverables into internal and external systems
• Track and input project-related data including fees, coding, and jurisdictional requirements into project tracking systems
• Ensure adherence to standardized processes, tools, and methodologies to improve efficiency and data quality
• Communicate effectively with cross-functional teams to support timely project execution and customer satisfaction

• 40% Leasing Support & Document Processing
• 30% Project Coordination & System Updates
• 30% Stakeholder Communication & Issue Resolution

• Bachelor’s degree or equivalent work experience
• 1–2 years of professional or internship experience (office environment preferred)
• Strong attention to detail with a focus on data accuracy and process adherence
• Excellent written and verbal communication skills
• Ability to manage multiple tasks and deadlines in a fast-paced environment
• Strong organizational and time management skills

• Experience in telecommunications, real estate, or leasing operations
• Familiarity with project coordination or project management environments
• Experience reviewing or interpreting contracts, leases, or legal documents
• Exposure to systems such as LMT, project tracking tools, or similar platforms
• Interest in process improvement and operational efficiency

• Supporting leasing operations tied to telecom infrastructure projects
• Ensuring accurate and timely completion of customer deliverables and documentation
• Partnering across teams to resolve issues and keep projects moving forward
• Contributing to data integrity, process consistency, and revenue-generating activities
• 60% Leasing Operations, Data Entry & Documentation
• 40% Systems, Project Tracking Tools & Reporting

• Detail-oriented with a strong focus on accuracy and quality
• Process-driven and comfortable following structured workflows
• Strong communicator who can collaborate across teams
• Able to prioritize and manage multiple tasks simultaneously
• Proactive and solutions-oriented mindset