Flight Centre Travel Group - Business Intelligence Developer​/Analyst II - ONSITE - Woburn, MA

Flight Centre Travel Group
- Business Intelligence Developer/Analyst II - ONSITE
- Woburn, MA

Job no: 532054
Brand: Product and Technology
Work type: Full time
Location: Massachusetts
Categories: Data and Business Intelligence

Flight Centre Travel Group (FCTG) is one of the world’s largest travel retailers and corporate travel managers. The company, which is headquartered in Brisbane, Australia has company-owned leisure and corporate travel business in 23 countries, spanning Australia, New Zealand, the Americas, Europe, the United Kingdom, South Africa, the United Arab Emirates and Asia. FCTG also operates a global corporate travel management network, which extends to more than 90 countries through company-owned businesses and independent licensees.

The company opened its first leisure travel shop in Sydney, Australia in 1982 and listed on the Australian Securities Exchange in 1995. Our purpose is to “open up the world for those who want to see”. Every day, we give people all around the world the opportunity to experience something really amazing – travel!

Key Responsibilities

• Design, develop, maintain, and optimize advanced dashboards and reporting solutions using Power BI and Microsoft Fabric.
• Build intuitive, scalable, and user-focused business intelligence solutions tailored to client requirements.
• Leverage Microsoft Copilot, Claude, and Claude Code to accelerate development workflows and improve productivity.
• Create and refine prompts for AI tools to support analytics, reporting, data interpretation, and business insight generation.
• Analyze large and complex datasets to identify trends, patterns, and actionable business opportunities.
• Translate analytical findings into clear recommendations and business-focused insights.
• Develop, optimize, and maintain SQL queries to support reporting and analytics requirements.
• Work with relational databases to query, manipulate, and manage data efficiently.
• Utilize AI-assisted coding tools to improve query performance and accelerate development cycles.
• Partner directly with clients to understand business needs and deliver reporting solutions that add value.
• Present insights, dashboards, and findings to both technical and non-technical stakeholders.
• Create AI-assisted data narratives, summaries, and reporting content where appropriate.
• Continuously evaluate opportunities to improve reporting processes, workflows, and analytics capabilities.
• Other duties and tasks as assigned
• Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive

Experience & Qualifications

• Bachelor's degree in Information Systems, Computer Science, Business Administration, or a related field.
• Proven experience as a Business Intelligence Developer, BI Analyst, Data Analyst, or similar role.
• Strong proficiency with Microsoft Fabric and Power BI.
• Experience designing and developing business intelligence dashboards and reports.
• Solid SQL skills and experience working with relational databases.
• Experience analyzing complex datasets and translating findings into actionable insights.
• Hands-on experience with AI productivity tools such as Microsoft Copilot, Claude, or Claude Code, or demonstrated ability to rapidly adopt new technologies.
• Knowledge of prompt engineering concepts and practical application within analytics or reporting workflows.
• Strong communication and stakeholder management skills.
• Ability to present technical information clearly to non-technical audiences.
• Experience with in the corporate travel industry is preferred.
• Reliable, high-speed internet connectivity required to support core job responsibilities, including but not limited to video conferencing, access to company systems, and secure handling of company data.

Work Perks!
- What’s in it for you:

FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.

• Have fun:
  At the heart of everything we do at Flight Centre…