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Onsite AV Service Engineer – Troubleshooting & Support
Job in
Woburn, Middlesex County, Massachusetts, 01813, USA
Listed on 2026-09-03
Listing for:
Tyler Technologies, Inc.
Full Time
position Listed on 2026-09-03
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Tyler Technologies, Inc. is seeking a Service Engineer to be the frontline contact for clients, helping them use FTR products and solutions within court environments. This role involves hands-on AV hardware/software support at customer sites.
Responsibilities include diagnosing issues, advanced troubleshooting, installing displays and conferencing equipment, maintaining documentation, and ensuring SLAs are met. Travel up to 25% may be required; after-hours on-call support is possible.
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