Director of Client Delivery

As an IT service organization, iCorps recognizes – and appreciates – that our employees are a vital resource. Our customers – and our reputation – depend on them. At iCorps, we proudly offer a balanced work environment that expects high performance and fosters employee creativity, integrity, growth, and teamwork.

We are interested in hiring certified professionals that are the best in the industry, with deep‑seeded technical knowledge and experience. And, we insist that those professionals are good with people, and can promote trust and build solid relationships with our customers.

If you are passionate about using your technical expertise to help customers solve their toughest business challenges, let’s talk. iCorps is a successful, dynamic, privately held IT consulting firm, ranked in the Boston Business Journal as one of the 25 largest consulting companies. We provide an enriching work experience with great benefitsforour employees, high-quality IT services for our customers, and active support for our community.

For more details, please visit our benefits page!

iCorps Technologies, a leading IT Consulting, Managed Services and Cloud Computing Company, providing strategic leadership, innovative services, and hands‑on expertise to businesses. iCorps is ranked as one of the largest IT consulting companies in Massachusetts by the Boston Business Journal. We are a Microsoft Gold Partner and consistently make CRN’s national list of top Tech Elite Solution Providers and Managed Services Providers.

An industry pioneer, the iCorps team guides some of the fastest-growing organizations and collaborates with hundreds of clients to help transform their businesses – while delivering exceptional results. We pride ourselves in hiring only the best and the brightest. If you are a superstar go‑getter with a proven track record of success and looking for a new challenge—give us a call!

that will report directly to the CEO and work with all levels of administrative, consultative, and executive personnel of the company. The Director of Client Delivery must possess strong leadership skills with the ability to drive operational excellence while growing client relationships.

• Responsible for the day-to-day aspects of client delivery.
• Accountable for the overall performance of our consulting programs, projects, support, helpdesk, network operations center and the delivery of managed services
• Proven track record of project management
• Oversee the consultant dispatch team with the ability to strategically manage and align resources to exceed client expectations
• Ownership of strategic client relationships for their strategic growth and technological advancement
• Ensure successful client engagements and delivery of services with reference‑able outcomes
• Additional responsibilities may be assigned from time to time

• BA-BS in Business or related experience
• Proven track record leading people in a professional services environment
• Hands‑on work style with great communication skills while being a team player and willing to roll up your sleeves to get the job done
• Must have previously worked for a Managed Service Provider and have experience with SMBs

Great compensation and benefits as well as the opportunity to join a strong and stable organization.

iCorps Technologies is an Equal Opportunity (EEO) Employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.