Import Coordinator

Are you a detail-oriented and highly organised logistics professional with experience in import operations, customs clearance, and international shipping?

Do you thrive in a fast-paced environment where compliance, accuracy, and customer service are critical?

We are looking for a proactive and solutions focused Import Coordinator to join our team. In this role, you will coordinate the end to end import process, ensuring the compliant and efficient movement of shipments through customs and into final delivery. Working closely with internal teams, customs brokers, suppliers, carriers, and customers, you will play a key role in delivering exceptional service and maintaining high operational standards.

• Coordinating international import shipments and customs clearance activities
• Reviewing import notifications and pre-alerts for accuracy and regulatory compliance
• Liaising with customs brokers, airlines, suppliers, and internal stakeholders to facilitate shipment clearance
• Obtaining required import approvals, permits, licences, and declarations
• Arranging duty and VAT payments in accordance with shipment Incoterms
• Monitoring shipments and resolving delivery or clearance issues proactively
• Identifying, recording, and reporting shipment deviations and operational exceptions
• Ensuring compliance with customs regulations, company procedures, and global standard operating procedures (SOPs)

Competitive salary: $24.75 - $30.48 per hour

• Medical FSA and Dependent care FSA
• Medical coverage with company-funded HRA to offset individual deductible
• Medical & Dependent Care FSAs
• Short-term disability & sick leave
• Parental leave (maternity & paternity bonding)
• 15 days annual leave + public holidays + floating holidays + birthday leave
• 401(k) and Roth IRA with up to 6% match
• Employee Assistance Programme

• Full-time (40 hours per week), Monday–Friday, 08:30 – 17:30
• Fully onsite at our Boston office

• Experience with in a logistics, courier, freight forwarding, or supply chain environment
• Knowledge of import customs procedures, documentation, and regulatory requirements
• Familiarity with HTS codes and Incoterms
• Excellent organisational skills and strong attention to detail
• Strong verbal and written communication skills
• Ability to manage multiple priorities and changing deadlines
• Ability to work independently and make informed operational decisions
• Intermediate proficiency in Microsoft Office, including Outlook, Word, and Teams

Biocair is committed to building an inclusive workplace where everyone feels welcome, included, valued and respected. We are an equal opportunity employer and welcome applications from all backgrounds. If you require adjustments during the recruitment process, please contact: global

Biocair values diversity and strives to build a culture where everyone feels welcome and included. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

• Applicants must have the right to work in the United States.
• Visa sponsorship is not available for this opportunity.

All offered candidates are subject to pre-employment screening which includes a denied party background check, a motor vehicle records check, and an E-Verify work authorization check. Sponsorship is not available for this opportunity.