Retail Store Assistant Manager

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Regular Full-Time Woburn, MA, US

6 days ago Requisition

Salary Range: $20.00 To $23.00 Hourly

Headquartered in Suwanee, GA, Pearlman Group, is a multi-channel developer and distributor of specialty supplies, tools, and equipment used in the fabrication, maintenance, cleaning, and restoration of surfaces for residential, commercial, and industrial end-markets. The Company’s products include an extensive offering of proprietary, exclusive, and nationally branded products with over 18,000 SKUs across multiple price points and applications.

The Retail Store Assistant Manager will assist in overseeing, managing, and coordinating the day-to-day operations within a best-in-class industrial supply retail store. Reporting to the Store Manager, they will proactively assist in the operation of the retail branch with product sales to exertional customers, product and customer demo/training, supervision of retail branch staff where needed, receiving/shipping/storage of in-store merchandise, and the cleanliness and upkeep of the retail branch location.

• Assist in managing the retail branch performance against KPI goals and work proactively to improve their results:
  • Walk-In Revenue – Meet or exceed monthly revenue targets.
  • Inventory Accuracy – Ensure complete accuracy of the retail store inventory through regular cycle counts and complete inventory counts.
  • Operational Excellence – Correctly receive, put-away, pick, pack, and ship product.
  • Retail Fundamentals – Follow Pearlman Group’s standard for cleanliness, organization, planograms, and inventory displays.
  • Quality Control – Ensure all orders complete, accurate, and shipped on time.
• Help ensure the retail branch location is trained, clean, organized, and presented in a manner analogous with our industry best in class reputation.
• Collaborate with the Store Manager, outside sales, and use previous industry knowledge to improve retail sales experience and overall customer satisfaction through product and industry knowledge.
• Other duties as expected.

• Minimum of 5 years in the appropriate industry.
• Experience with using a computer for daily tasks.
• Extensive verbal communication required for customer and associate relations.
• Ability to develop relationships and work closely at all levels of an organization from seasonal hourly employees to senior leaders.
• Must be eighteen (18) years of age or older.
• Must be able to pass pre-employment drug screening and background check.

• 0-10% Travel

• High SKU diverse retail store operations that encompasses small individual items to large material handling equipment.
• Utilize a computer and other tools to monitor productivity and operations.
• Lift, push, pull and grasp up to 48 pounds while standing and kneeling.