Housekeeping Supervisor - Gorse Hill Hotel

We are seeking an experienced and dedicated Housekeeping Supervisor to oversee the cleanliness and organisation of our hotel premises. The ideal candidate will possess strong leadership skills, a keen eye for detail, and a background in hospitality or janitorial services. This role offers an opportunity to lead a team of housekeeping staff, ensuring high standards of cleanliness and guest satisfaction are consistently maintained.

• Supervise and coordinate daily housekeeping operations to ensure efficient service delivery.
• Train, mentor, and support housekeeping staff to uphold organisational standards.
• Conduct regular inspections of guest rooms, public areas, and back‑of‑house spaces to ensure cleanliness and presentation meet company policies.
• Manage inventory levels of cleaning supplies and equipment, placing orders as necessary.
• Develop work schedules for housekeeping team members, ensuring adequate coverage at all times.
• Address guest requests and complaints promptly and professionally, striving for high levels of guest satisfaction.
• Enforce health and safety regulations within the housekeeping department.
• Collaborate with other hotel departments to ensure seamless operations across the property.

• Proven experience in hotel housekeeping or hospitality environments is essential.
• Prior janitorial experience is highly desirable.
• Strong leadership and organisational skills with the ability to motivate a team.
• Excellent attention to detail and commitment to maintaining high standards of cleanliness.
• Good communication skills, both written and verbal.
• Ability to work efficiently under pressure in a fast‑paced environment.
• Flexibility to work various shifts as required by hotel operations. This position is suitable for candidates who are passionate about hospitality service excellence and possess the necessary experience to lead a professional housekeeping team effectively.

Free parking. Free meals on duty. Hospitality Rewards App - offering discounts across retail, groceries, days/nights out, cinema, meals, wellbeing & much more! Share of Tips in addition to your salary. Company Pension (contributory). Generous holiday entitlement. Referral Programme. Complimentary Access to our Gym. Opportunity to join an enthusiastic & friendly team!