Night Supervisor

Night Supervisor – Double Tree by Hilton – Woking

If you're passionate about hospitality, enjoy leading teams, and take pride in delivering exceptional guest experiences while ensuring the smooth and safe running of overnight operations, this could be the role for you.

Crimson Hotels is an independent hotel group dedicated to making every travel experience seamless, relaxing, and memorable. Our properties operate under two major brands, Hilton and IHG, offering trusted, world-class service. All our hotels are proudly Green Key Accredited, reflecting our commitment to sustainability.

We
care deeply about our people and communities,
empower each other to grow and succeed, embrace inclusivity creating a welcoming environment for all,
innovate to continuously improve, and remain sustainable to protect our future.

• Discounted stays around the world
• Free meal on duty + unlimited hot drinks
• Paid day off for your Birthday
• Team member discounts
• Health Benefit schemes
• Employee Assistance Programme and wellbeing initiatives
• Learning and development opportunities for career progression
• Recognition and reward schemes

As part of the Crimson Hotels Group, you will join the team supporting the Double Tree by Hilton Woking hotel which is just a short walk from Victoria Place shopping centre, offering a perfect blend of comfort and convenience. The newly refurbished meeting and event spaces provide the perfect setting for gatherings of up to 350 guests.?

As a Night Supervisor, you will supervise the overnight operation, ensuring the highest standards of guest service, safety, and security are maintained throughout the night. You’ll oversee front desk activities, support and guide the night team, and ensure all procedures, audits, and reports are completed accurately. From handling guest queries and resolving issues to coordinating with other departments, you’ll play a key role in delivering a seamless and memorable experience for every guest while ensuring the smooth running of the hotel during overnight hours.

We’re looking for a dependable and proactive Night Supervisor who is passionate about hospitality and leading by example. You’ll have previous experience in a front office or supervisory role, strong communication and problem-solving skills, and the confidence to make decisions independently during night shifts. Comfortable working in a fast-paced environment and using hotel systems, you’ll be organised, detail-oriented, and committed to delivering exceptional guest experiences.

We embrace inclusivity which means creating an environment where we celebrate our differences and everybody’s contributions, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief.