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Guest Relations Specialist - Shipboard Service
Job in
Wolverhampton, West Midlands, WV98, England, UK
Listed on 2026-09-03
Listing for:
Celebrity Cruises
Full Time
position Listed on 2026-09-03
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Celebrity Cruises is seeking a Junior Guest Relations Officer to act as the liaison between guests and Hotel and Marine Departments, ensuring premium service and memorable experiences onboard. The role emphasizes proactive guest anticipation, impeccable personalization, and accountability for guest sentiment and stateroom service quality.
Qualifications include clear English, additional language skills, and 2–3 years in Front Desk/Receptionist roles in 4-5 star properties; shipboard guest
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