National Operations Manager

National Operations Manager – 6 month fixed term contract (potential to extend)

Flexible – sites in Scotland, Cambridge, Newcastle, Andover, Coventry

Monday – Friday, 40 hours per week

• Overall efficient and effective management of a workplace contract with 9 sites – £4.2m turnover, ensuring great quality, consistent food and beverage services for breakfast, lunch and dinner
• Maintain positive client relationships to ensure true partnership in their business
• Experience with managing shift work
• Ability to set standards within food
• Passionate about quality high‑end retail food options to be provided on site
• Manage recruitment, development, and training of team members
• Ensure the contract is fully compliant with company policies and procedures
• Deliver on agreed financial budgets and run commercially in line with net income and cost targets
• Support sales revenue growth through marketing and promotional activities

• Experience working in a management role within the contract catering or hospitality sector – high street applications welcome
• Real passion for food, customer service, and commercial awareness
• Strong communication skills – both written and verbal
• Computer and administrative skills
• Excellent interpersonal, organisational, and leadership skills
• ‘Can do’ attitude and great attention to detail

• Personal development and training opportunities
• Private medical eligibility
• Eye care
• Wellbeing strategy – including employee assistance programme and salary finance options
• Family‑friendly support
• Regular social events and communication with leaders
• Professional subscriptions
• Recognition schemes and people awards
• Long service awards
• High‑street discount vouchers