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Guest Experience & M&E Operations Lead

Job in Wolverhampton, West Midlands, WV98, England, UK
Listing for: Leonardo Hotels
Full Time position
Listed on 2026-11-01
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services, Hotel Management, Resort/Retreat
Salary/Wage Range or Industry Benchmark: 24000 - 32000 GBP Yearly GBP 24000.00 32000.00 YEAR
Job Description & How to Apply Below

Leonardo Hotels in the United Kingdom is seeking a Guest Care Shift Supervisor to lead the front-of-house team during busy service periods. You will coach colleagues, ensure consistent guest experiences, and uphold brand standards while delivering memorable moments for guests.

You'll collaborate with other departments, implement SOPs, and participate in training to raise service levels. A hands-on leader with a passion for hospitality will thrive here.

This position is for the Guest Experience & M&E Operations Lead role at Leonardo Hotels.

We are currently recruiting a Guest Experience & M&E Operations Lead for our team in England, United Kingdom.

This is a strong opportunity to take on the Guest Experience & M&E Operations Lead role at Leonardo Hotels.

As a Guest Experience & M&E Operations Lead, you will play an important part at Leonardo Hotels in England, United Kingdom.

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