Night Manager

Are you a natural leader who takes pride in delivering exceptional hospitality?

We're looking for a confident and hands-on Night Manager to join our team at The Moorland Hotel
, part of The Coaching Inn Group.

As Night Manager, you'll take responsibility for the smooth running of the hotel overnight, ensuring our guests receive a warm welcome, excellent service and a safe, comfortable stay.

• Taking responsibility for the hotel during overnight hours.
• Ensuring the safety and security of guests, colleagues and the building.
• Managing late arrivals, guest enquiries and overnight issues.
• Completing night audits, reports and daily administration.
• Preparing the hotel for a smooth handover to the daytime team.
• Maintaining high standards of cleanliness and presentation.
• Supporting and leading the night team where required.
• Delivering outstanding customer service and handling guest complaints professionally.

• Previous experience in a hotel or hospitality supervisory/management role.
• A confident and approachable leader with excellent communication skills.
• Someone who can work independently and make decisions under pressure.
• Excellent organisation and attention to detail.
• A flexible approach and willingness to work overnight shifts.
• A passion for hospitality and creating memorable guest experiences.

At The Coaching Inn Group, we believe in looking after our people as well as our guests!

• Work/Life Balance: A genuine commitment to flexibility.
• Tips: 100% of gratuities distributed weekly through Tip Jar.
• Bonus: Access to our bonus schemes.
• Your Health: Private Healthcare and Life Insurance.
• Wellbeing: Annual Health & Wellbeing grant and employee assistance support.
• Holiday: Generous annual holiday allowance.
• Discounts: Up to 50% off food and accommodation across our hotels.
• Annual Stay: Enjoy an annual hotel stay for just £1.
• Development: Award-winning training and career progression opportunities.

Hospitality from the Heart

If you're ready to take the lead, make a difference and become part of our team at The Moorland Hotel
, we'd love to hear from you!

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