Field Service Engineer

Benefits

• Enrolment in the Simply Health Plan to help cover medical, dental, and other health costs and access to GP and mental health support 24/7.
• Company pension scheme and annual leave allowance.
• Staff Discount on consumer products.
• Full uniform provided upon starting and an annual uniform allowance.
• Choice to use company van for personal use.
• Bonus/Commission
• No weekend working – Office hours Mon-Fri.

Are you looking for a change and a great career opportunity with a company that is dedicated to delivering excellence? Then look no further – Nilfisk needs you!

At Nilfisk, we are one of the UK's leading suppliers of industrial cleaning equipment, and we need someone to help us keep our clients’ machines in tip‑top shape. As a Field Service Engineer, you’ll be working on customer sites throughout Wolverhampton, Dudley, Worcester and surrounding areas, making sure everything is running smoothly.

Your role will involve completing all repairs within contracted service level agreements, making follow‑up calls to install additional parts, performing Portable Appliance Tests (PAT), and carrying out scheduled planned maintenance services.

We’ll equip you with everything you need – a van, mobile phone, iPad, uniform, and even training! And the best part – you’ll only be working weekdays! We also have a service centre in Wolverhampton so you will be in close contact with your colleagues for support and training.

• Always follow all workplace procedures correctly, including Health and Safety rules and technician procedures.
• Capture correct client data and make updates to jobs in "real‑time".
• Provide accurate and detailed reports on every site visit.
• Order parts via our central database and maintain van stock levels.
• Uphold the condition of the company vehicle to an extremely high standard.

The key skills and qualities of a Field Service Engineer are:

• A strong understanding of industrial cleaning equipment and the ability to troubleshoot and repair various types of machines.
• Communicate effectively with clients, understand their needs, and provide excellent customer service.
• Analyse problems and develop effective solutions in a timely manner.
• Manage time effectively, prioritise tasks, and meet deadlines.
• The ability to pay close attention to detail, ensuring that all repairs and maintenance work are completed to a high standard.
• Adapt to different work environments, working with different machines and equipment.
• Work well with others, collaborating with colleagues to achieve common goals.

We embrace diversity and equality with an environment of inclusion. We encourage everyone to apply for the position, regardless of origin, race, ethnicity, religion, physical or mental ability, gender, gender‑identity or expression, sexual orientation, and age.

So, if you’re up for a challenge, and you’re ready to take your career to the next level, then we want to hear from you! Apply to be a Field Service Engineer with Nilfisk today, and let’s clean up the world together.