Mobile Phone Repair Technician Job Wolverhampton area,England UK,Trades / Skilled Labor

Excellent concentration

The Big Phone Store – Wolverhampton

£12.71–£16.35 per hour depending on ability and experience

Approx. £26,437–£34,000 per year based on 40 paid hours per week

Experienced candidates, we will beat your current salary (proof must be provided)

Full-Time | Permanent | On-Site

Monday–Friday | 8:00am–5:00pm or 9:00am–6:00pm

The Role at a Glance

Join our workshop team repairing mobile phones, tablets and smartwatches, with occasional laptops and games consoles.

Previous phone-repair experience is not essential
. We can teach someone how to carry out a repair. What we're looking for is much harder to teach: steady hands, patience, concentration, attention to detail, confidence using tools, reliability and pride in doing a job properly.

You'll learn our repair methods and work predominantly on Apple, Samsung and Google devices, carrying out repairs such as screens, batteries, cameras, speakers and charging components.

Experienced technicians are equally welcome, but you'll need to be willing to learn and follow our processes and standards.

Quality comes first. We repair devices properly, follow the correct process and don't take shortcuts. This Role Is Open To Everyone

Mobile-phone repair can sometimes be perceived as a male-dominated job, but that hasn't been our experience.

Some of our strongest technicians have been women, and our current Workshop Manager is a woman who joined the business from a hospitality background and progressed through the workshop based on her ability and performance.

The Big Phone Store is an equal opportunities employer. We recruit based on ability, attitude and suitability for the role. You Don't Need To Already Be a Phone Technician

Some of the best technicians we've employed didn't originally come to us as mobile phone technicians.

Technical repair skills can be taught. What matters first is your natural aptitude for the work.

We're Interested In People With

Good manual dexterity and steady hands
Strong hand-eye coordination
Excellent concentration
Patience and attention to detail
Confidence using tools
Reliability, consistency and accountability
The ability to follow instructions accurately
The ability to remain calm when something is difficult
Pride in doing work properly

You could already repair phones professionally. You might repair your own electronics or enjoy building PCs, working on cars or bikes, model-making, watches, electronics, engineering or other practical work requiring accuracy and dexterity.

Or you may never have repaired anything professionally before but naturally be very good with your hands.

We're interested in ability, not simply what's written on your CV.

What You'll Be Repairing

Most work involves mobile phones, tablets and smartwatches, with occasional laptops, games consoles and other consumer technology.

Typical Repairs Include

Screen and battery replacement
Camera and speaker replacement
Charging-port repairs
Housing and component replacement
Small component repairs
Basic soldering where appropriate
Device disassembly and reassembly

Advanced motherboard work, reballing and complex microsoldering are not the main purpose of this role. Basic soldering experience is useful but isn't essential.

What The Job Looks Like

This is a hands-on workshop role.

Depending on ability and workload, you may spend periods carrying out one type of repair across multiple devices. As your ability develops, the variety and complexity of your work can increase.

You may be given a specific repair to complete or, depending on experience, assist with diagnosing faults. You may also carry out device testing and quality checks.

Quality First, Then Speed

Both quality and productivity matter, but quality comes first.

Once you've learned a repair properly, we'll expect you to become…