Update: Data Entry Clerk - Billing II

Hiring Snapshot

Data Entry Clerk - Billing II

Monday to Friday, 7:30 AM to 4:00 PM Central

Pay range: $17.20 - $21 / hour Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained.

Market and organizational factors are also considered.

Successful candidates may be eligible to receive annual performance bonus compensation.

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program
• Blueprint for Wellness® healthy MINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1  MyDay  off
• Fin Fit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities and so much more!

• Research, obtains and enters missing information/demographics for completion of accessions.
• Conducts data entry for completion of accessions.
• Demonstrates competency in eligibility, billing and receivable systems and associated applications.
• Educates external customers on how to provide complete billing information and avoid additional contacts for information.
• From a hiring update angle, informs customers of billing problems/issue findings and resolutions as appropriate.
• This applicant-friendly version notes that make outbound calls to clients, patients, carriers and/or any internal or external source as needed to obtain missing or additional information.
• For applicants, answer inbound calls from clients, patients, carriers and/or any internal or external source as needed to answer account inquiries or resolve issues.
• For applicants, responds to account inquires through written correspondences if unable to resolve via phone.
• Handles sensitive client and patient interactions.
• Maintains timely, accurate documentation for all appropriate transactions.
• Generates and/or distributes reports and documentation to internal or external client to obtain missing information.
• This applicant-friendly version notes that reports problems, errors, and denial trends to management including PHI breaches.
• Ability to work independently and as part of a team.

• High School Diploma / GED (or higher)
• 2+ years of recent work experience in high volume data entry (preferably medical field)
• Maintains a satisfactory level of quality and productivity per department standards.
• 1+ years of working experience with Microsoft Tools including Microsoft Word (creating memos, writing), Microsoft Outlook (setting calendar appointments, email) and Microsoft Excel (creating spreadsheets, filtering, navigating reports)
• Ability to use remote meeting/learning applications including instant messaging and video conferencing.
• This applicant-friendly version notes that required to have a dedicated work area established that is free from distractions and provides information privacy.
• Must live in a location that can receive high-speed internet connection or leverage an existing high-speed internet service.
• Maintain compliance and HIPAA regulations at all times.
• Typing speed of at least 50+ WPM
• Ability to use 10 Key.
• Ability to adapt to changes & Other duties and tasks as required/cross functional training

• High School Diploma / GED (or higher)
• Healthcare background with medical terminology familiarity of clinical issues
• Demonstrated ability in using computer and Windows PC applications, which includes strong keyboard and navigation skills
• Experience using dual screens with multiple applications at one time.

• Excellent communication skills
• Excellent attention to detail
• Good organizational skills
• Ability to work independently and as part of a team.

Required to have a dedicated work area established that is separated from other living areas and provides information privacy.

Ability to keep all company sensitive documents secure (if applicable).

Quest Diagnostics honors our service members and encourages veterans to apply. This applicant-friendly version notes that while we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to…