Customer Service Ops Manager in ETO Manufacturing
Job in
Wood Dale, DuPage County, Illinois, 60399, USA
Listed on 2026-06-26
Listing for:
Nvenia
Full Time
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager -
Management
Client Relationship Manager
Job Description & How to Apply Below
Nvenia, located in Wood Dale, Illinois, is seeking a Manager of Customer Service to lead its CSR team in a dynamic call center environment. The role requires overseeing operations, coaching staff, and driving exceptional customer experiences in a complex manufacturing setting.
The ideal candidate should have over 5 years in customer service, specifically managing teams, along with proficiency in CRM systems. This is an opportunity to enhance service quality and implement process improvements.
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