Chicago – Key Account Manager

Key Responsibilities

• Manage and develop a portfolio of strategic accounts within the freight forwarding and logistics sector
• Serve as the primary point of contact for key clients, ensuring exceptional service and long-term partnership growth
• Identify opportunities to expand services across air, ocean, and ground transportation solutions
• Collaborate with internal operations, pricing, and customer service teams to deliver tailored logistics solutions
• Conduct regular business reviews with clients to evaluate performance, KPIs, and future opportunities
• Monitor market trends and customer supply chain needs to proactively recommend solutions
• Support contract negotiations, pricing strategies, and service agreements
• 7 years of experience in freight forwarding, logistics, or supply chain account management
• Proven track record managing and growing large strategic accounts
• Strong understanding of international logistics including air and ocean freight
• Excellent communication, relationship-building, and negotiation skills
• Ability to collaborate cross-functionally with operations and leadership teams
• Results-driven with strong organizational and problem-solving abilities

About the Company:Join a well-established global logistics provider with a strong international network. With ~180 company-owned locations, over 8,600 employees, they offer land transport, air & sea freight, and specialized logistics solutions