Director of Quality

Position: Director of Quality & Operational Excellence

Employment Type: Permanent, Full-Time

Our client, a growing precision sheet metal and fabrication manufacturer
, is seeking a Director of Quality & Operational Excellence to strengthen and scale its Quality organization.

This is a strategic leadership role focused on building the leadership structure, processes, accountability and quality systems needed to support the company's continued growth. The successful candidate will evaluate existing processes, strengthen the Quality function and establish a more proactive, continuous-improvement culture across the organization.

The Director will work closely with Engineering, Operations and Production to identify root causes, eliminate recurring issues and ensure Quality is integrated into manufacturing rather than operating as a reactive or standalone function.

• Lead and develop the Quality organization, including the existing Quality Manager and Quality Inspectors.
• Assess current Quality processes, systems and team capabilities and implement improvements where needed.
• Establish clear accountability, performance expectations, KPIs and quality standards
  .
• Build a proactive Quality culture focused on prevention, root-cause analysis and continuous improvement.
• Partner closely with Engineering, Operations and Production to resolve recurring quality and manufacturing issues.
• Drive measurable improvements in scrap, rework, defects, customer complaints and overall operational performance.
• Develop managers and technical employees and strengthen the organization's leadership capabilities.
• Implement scalable Quality processes and systems that can support significant future growth.
• Work directly with senior leadership to identify risks, opportunities and strategic Quality initiatives.
• Support customer, internal and external audit requirements and maintain appropriate quality standards.

• 10+ years of progressive Quality experience within a manufacturing environment
  , with significant leadership responsibility.
• Proven experience leading, strengthening and developing existing Quality teams and managers.
• precision sheet metal, metal fabrication, machining, or another complex manufacturing environment
  .
• Establishing measurable KPI’s and accountability and demonstrating success implementing Quality systems, processes, accountability and continuous-improvement initiatives.
• root-cause analysis, corrective action and process improvement methodologies
  . Implementing sustainable corrective actions and root-cause solutions.
• Working directly on the manufacturing floor with and proven ability to influence and collaborate effectively with Engineering, Operations and Production.
• Experience working directly with senior executives and contributing to organizational strategy.
• Driving continuous improvement and measurable operational results. Demonstrated history of delivering measurable operational and quality improvements
  .
• Bachelor's degree in Engineering, Quality, Manufacturing, Operations or a related field preferred.
• Lean/Six Sigma and ISO experience would be an asset.

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