Housekeeping Assistant

Primary

Job Purpose:

An exciting opportunity has arisen for a Housekeeping Assistant to join the resort on a seasonal basis. Reporting to the Housekeeping Manager, and working as part of a small team, the successful candidate will have a flexible approach to work and will perform a variety of cleaning tasks across the resort, to ensure the highest standards of cleanliness are maintained.

Candidates will work well under pressure to ensure tasks are completed on time with a commitment to providing the best guest experience at all times.

To gain a reputation for delivering financial performance and being consumed and enthralled about business. An exciting opportunity has arisen for a Housekeeping Assistant to join the resort on a seasonal basis. Reporting to the Housekeeping Manager, and working as part of a small team, the successful candidate will have a flexible approach to work and will perform a variety of cleaning tasks across the resort, to ensure the highest standards of cleanliness are maintained.

Candidates will work well under pressure to ensure tasks are completed on time with a commitment to providing the best guest experience at all times.

• To be responsible for the cleanliness throughout the hotel and guest bedrooms, corridors and public areas including back of house areas.
• Enter and prepare the room for cleaning i.e. stripping beds, emptying bins, collecting dirty bathroom towels.
• Ensure that cleaning is to the company standards.
• Replenish guest amenities as and when required.
• Respond to any guest requests.
• Report any maintenance issues within the rooms.
• Replenish work trolleys and clean linen on a daily basis.
• Ensure cleaning is consistent in every room.
• Working quickly and efficiently so guests' rooms are ready on time for arrival.
• Maintain high standard of personal appearance and hygiene including wearing and maintaining a clean uniform at all times.
• Follow all company policies and procedures outlined in the Employee Handbook including any department specific procedures such as left luggage policy.
• Be aware of and follow all Health and Safety procedures.
• Our values underpin everything we do here at LQ Resorts and staff should ensure that these are at the fore front of what they do, day to day.
• To focus on the guest experience at all times and continually strive to delight time after time.
• To see each guest as part of a long-term relationship not a onetime event.
• To create a team that is enthusiastic, consistent and committed in the workplace that encourages an open honest and supportive culture, by working together to create excellence.
• To create an organisation with high integrity, that recognises potential and success, that both guests and employees want to be part of and associated with.
• To encourage our team to contribute to excellent working conditions for all.
• To gain a reputation for delivering financial performance and being consumed and enthralled about business.

• Good teamwork and can work well alone.
• Thrives on routine daily tasks.
• Ability to work to deadlines.
• Positive 'can do' attitude.
• High standards of presentation, organisation and cleanliness.
• Great attention to detail.
• Polite, reliable and can work under pressure.
• Ability to work as a team or alone.
• Ability to follow instruction.
• Ability to read instructions.
• Flexible approach to work.
• Positive can-do attitude.
• Thrives on routine daily tasks.
• Attitude Polite.
• Helpful to guests requiring assistance.
• High standard of personal appearance.
• Respectful.

• Willingness to undertake further training.
• Housekeeping.
• Cleaning, Basic training in Health and Safety including COSHH (Control of Substances Hazardous to Health).
• Manual Handling.
• Knowledge of hotels and housekeeping.

• Working in the hospitality industry.
• LQ is a family run, collection of quality destination led Hotel Resorts.
• LQ Resorts will offer you a fantastic working environment with plenty of opportunity to make a difference each day.
• In addition, you will receive:
• Discounts across the resort, including family and friends.
• Free onsite parking.
• Progression and career development opportunities.
• Pension Scheme.
• Free staff meals.
• Free gym membership.
• Access to wellness programmes.
• Share of Resort's service charges on monthly basis.
• Extra days holiday after 2 years.