Manager, Manufacturing Learning Site Lead, L'Oréal Operations

Department:
Operational Excellence

Reporting to: AVP – Operational Excellence

For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business:
Beauty. Our goal is to offer each and every person around the world the best of beautyin terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.

The Learning Site Leadis responsible for driving Learning systems and Initiatives that enable both individual & organizational growth to propel business priorities forward. This role will also serve as a point of contact for HR Business Partners, Managers and Employees as it relates to onboarding and the new hire experience. This role will report to AVP – Operational Excellence.

• Support evaluation of current training program and help set priorities and improvement strategies, specially focused on critical roles, such as operators, processor among others.
• Locally own the creation, management, enforcement, tracking, and improvement of the Training, Learning and Education pillar within the plant’s Continuous Improvement / TPM (Total Productive Maintenance) and analytics program.
• Partner with the Local HR Site Lead and Plant Leadership to identify technical skill gaps, advocating for the unique operational and shift-coverage needs of the plant population at the Corporate Level.
• Collaborate with departments to develop, update, and implement skill matrices, ensuring alignment, clarity, and effective communication to site leadership.
• Manage site annual training calendar, including all the key disciplines Safety, Quality and Performance.
• Collaborate with North America Zone Learning Leadership, site EHS+Q lead, and Continuous Improvement leadto create and drive a training program complementing the short-term operational needs and long-term roadmap of the site.
• Facilitate and administer compliance, technical, and professional development training sin accordance with the PD&L strategy and local plant needs assessments.
• Facilitating New Hire Plant Orientation, including critical introductions to onsite EHS, quality standards, and floor-level technical trainers/subject matter experts.
• Enrollment of eligible new hires and manufacturing employeesinto corporate-led trainings such as Discovery.
• Ensure employees complete required My Learning trainingssuch as Unconscious Bias, Ethics, Green Steps, and critical plant safety protocols.
• Delivering leadership development micro-learning sessions(tailored for shift managers and supervisors) on a consistent schedule as part of the onboarding and upskilling journey.
• Holding new hires and hiring managers accountable to technical, operational, and functional training requirements as dictated in the LMS and New Hire Guide.
• Updating content and re-circulating the Plant New Hire Guideto ensure high adoption rates across shifts (2x/year).
• Serving as point of contact for participants in the Functional SME / Technical Trainer Program, including nomination/selection process, program orientation, quarterly check-ins, and playbook updates.
• Managing the localized Buddy / On-the-Job Training (OJT) Program, including facilitating Week 1 introductions, pairing with experienced operators, and cascading training manuals.
• Administering data collection activities(such as skills matrices and training audits) to evaluate and improve the plant learning journey.
• Benchmark internal and external manufacturing best practices to drive excellence in plant learning and education.
• Obtain Learning Certification for the sitein order to manage back-end data of all learn-space records (registration, compliance tracking, documentation, audit readiness,…