Middleware Engineer

We are seeking a Middleware Operations Engineer to join our middleware support team. This role is not an operating system support position—the primary focus is on middleware platforms, with most supported applications running on Apache and Tomcat servers. The ideal candidate will have strong middleware troubleshooting experience, solid Linux fundamentals, and the ability to support application stability, performance, and availability.

• Support and maintain middleware environments with a strong focus on Apache and Tomcat servers
• Troubleshoot middleware‑related issues including application deployments, configuration problems, performance degradation, and connectivity issues
• Analyze logs and diagnose application and middleware failures to ensure high availability and stability
• Perform routine middleware operational tasks such as start/stop, configuration changes, patching coordination, and incident resolution
• Work closely with application, infrastructure, and development teams to resolve issues and support releases
• Participate in incident management, problem management, and root‑cause analysis efforts
• Document procedures, troubleshooting steps, and operational standards

• Strong experience in middleware operations (not OS administration–focused)
• Hands‑on support experience with Apache and Tomcat application servers
• Linux knowledge sufficient to:
  • Navigate file systems
  • Review logs
  • Execute basic commands and scripts
• Proven middleware troubleshooting skills, including log analysis and performance issue resolution
• Experience supporting production environments with high availability requirements