Senior Instructional Designer; Learning Solutions Designer

Senior Instructional Designer (Learning Solutions Designer)

Location:

United States, NY, New York

Job type:
Regular

Experience level: 4 to 5 years

Product: MEDIDATA

This is a hybrid remote/in‑office role based in Iselin, NJ or NYC. Medidata follows a hybrid office policy in which employees who are hired for an in‑person position are expected to work on site a certain number of days per week following Company policy.

Medidata is powering smarter treatments and healthier people through digital solutions to support clinical trials. Celebrating over 25 years of ground‑breaking technological innovation across more than 38,000 trials and 12 million patients, Medidata offers industry‑leading expertise, analytics‑powered insights, and one of the largest clinical trial data sets in the industry. More than 1 million registered users across approximately 2,300 customers trust Medidata's seamless, end‑to‑end platform to improve patient experiences, accelerate clinical breakthroughs, and bring therapies to market faster.

A Dassault Systèmes brand, Medidata is headquartered in New York City and has been recognized as a Leader by Everest Group and IDC. Discover more at  Listen to our latest podcast, from Dreamers to Disruptors, and follow us at @Medidata.

The Senior Instructional Designer will proactively own the customer learning experience for your assigned scope of Medidata Solutions. Independently establish and maintain strong, productive partnerships and enable interactions with colleagues, management, functional peer leads, subordinate supervisors, company SMEs, and other stakeholders.

• Proactively own the customer learning experience for your assigned scope of Medidata Solutions.
• Manage the on‑time and quality correct delivery of your assigned scope of deliverables, including successful fulfillment of activities involved in the planning, design, development, implementation, delivery, maintenance, and continuous improvement of Medidata customer product training materials.
• Learn and contribute to continuous improvement of the Medidata Solutions and Global Education processes and technologies required to successfully fulfill your role.
• Proactively collaborate with colleagues, SMEs, and stakeholders to produce impactful learning results.
• On a continuous learning basis, integrate voice‑of‑the‑customer (VOC) feedback into requirements and outcomes.
• Demonstrate clear and enabling communication to drive successful outcomes and foster a community of mutual support across teams and projects.
• Proactively develop and deliver real‑time status reporting and presentations, including technical information, regarding scope of work, specific projects, or schedules.
• Develop and conduct work streams, working teams, and work groups to enable the successful delivery of targeted outcomes using consensus agreement and continuous feedback leadership models.
• Provide direct supervision to contracted professional individual contributors and/or skilled support individual contributors (e.g., technicians, designers, support personnel). Product Knowledge.
• Learn and maintain the Medidata product knowledge as required to develop impactful education and training materials used by Medidata customers, partners, and employees. As required, author and produce course materials.

• Independently establish and maintain strong, productive partnerships and enabling interactions with colleagues, management, functional peer leads, subordinate supervisors, company SMEs, and other stakeholders.
• Consistently practice and demonstrate professionalism and positivity in all interactions. Be a great advocate for the customer and a collective representative of Medidata Global Education. Gain the cooperation of others as needed to achieve targeted objectives.
• Ability to serve as a trusted advisor to manager, peers, and SCE unit/sub‑units; contribute, as required, to maintain a productive, delightful culture of work, meet targets, innovate, and resolve issues.
• Advanced knowledge of learning theories and instructional design models (e.g., ADDIE), information mapping, persona, and learning path development.
• Profici…