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Senior Enterprise Incident Manager — Service Resilience Leader
Job in
Woodbridge Township, Middlesex County, New Jersey, USA
Listed on 2026-08-17
Listing for:
Citizens
Full Time
position Listed on 2026-08-17
Job specializations:
-
IT/Tech
IT Project Manager
Job Description & How to Apply Below
Citizens seeks a Principal Service Management Specialist - Enterprise Incident Manager to lead end-to-end incident response, governance, and automation in a highly regulated environment. You will partner with technology, risk, architecture, and engineering to strengthen service stability, accelerate restoration, and reduce recurring issues.
As a senior leader, you will drive enterprise service management maturity, manage major incidents, mentor teams, and deliver data-driven improvements across
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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