Senior VCS Engineer

In this role, you will be responsible for the operational stability, performance, and lifecycle management of enterprise compute, virtualization, and Virtual Desktop Infrastructure (VDI) platforms.

This role combines infrastructure ownership with end-user computing reliability, ensuring systems are resilient, scalable, and optimized through automation and strong operational discipline. The ideal candidate brings hands-on technical expertise across compute, virtualization, and VDI, along with a strong focus on monitoring, disaster recovery readiness, and configuration management (CMDB).

• Support enterprise hardware platforms (HPE, Dell, Cisco UCS, Nutanix)
• Perform break/fix, hardware validation, and firmware/lifecycle upgrades
• Coordinate with remote hands support and vendors to execute physical tasks
• Maintain platform health, uptime, and operational consistency

• Administer VMware environments (vSphere, vCenter, ESXi)
• Manage clusters, hosts, and virtual machine lifecycle (provisioning, modification, decommissioning)
• Perform capacity management, performance tuning, and system optimization
• Maintain operational standards for resource allocation, snapshots, and system hygiene

• Manage lifecycle, stability, and performance of the enterprise VDI platform
• Troubleshoot complex VDI incidents and perform root cause analysis
• Maintain gold images, desktop pools, and application delivery workflows
• Partner with Desktop Engineering teams to ensure consistent end-user experience

• Monitor and manage resource utilization across VDI environments
• Optimize compute and storage resource allocation for peak usage scenarios
• Ensure scalability and performance across regions and user populations

• Define and maintain monitoring standards across compute, virtualization, and VDI layers
• Improve alert quality and reduce operational noise
• Provide reporting on system health, utilization, and performance trends

• Support replication strategies (e.g., Zerto) across infrastructure platforms
• Develop and execute DR/BCP testing scenarios for compute, virtualization, and VDI
• Maintain runbooks and ensure recovery readiness of critical systems

• Develop automation using PowerCLI, Power Shell, or equivalent tools
• Automate provisioning, reporting, compliance checks, and operational workflows
• Continuously improve efficiency by reducing manual intervention and repeatable tasks

• Maintain accurate configuration items (CIs) and relationships across infrastructure layers
• Ensure all infrastructure changes are reflected in CMDB systems
• Support audit readiness through consistent documentation and governance

• Work across compute, storage, network, and desktop engineering teams
• Act as a key escalation point for infrastructure and VDI‑related issues
• Coordinate effectively with vendors and support teams

• Hands‑on experience with VMware vSphere, vCenter, and ESXi administration
• Experience supporting enterprise compute platforms (HPE, Dell, Cisco UCS, Nutanix)
• Strong experience supporting or operating VDI platforms (Horizon preferred)
• Proficiency in Power Shell / PowerCLI scripting and automation
• Strong troubleshooting skills across infrastructure domains
• Experience working in production environments with operational responsibilities

• Experience with Zerto or similar replication technologies
• Familiarity with VMware Aria Operations or enterprise monitoring platforms
• Experience with DR/BCP planning and execution
• Exposur…