Unit Leader

World Insurance Associates ("World") is a unique financial services organization with a global network of brokers and specialists who empower people to make informed decisions to improve their risk management outcomes, modernize their benefits programs, and help them achieve their long‑term financial goals. Founded in 2011, World is one of the fastest‑growing, Top 25 insurance brokers in the U.S. with nearly 3,000 employees in more than 300 offices across North America and the U.K. World specializes in personal and commercial insurance, surety and fidelity bonding, employee and executive benefits, investment advisory and retirement plan services, and payroll & HR solutions.

The Unit Leader collaborates with division, growth, and practice leadership to drive profitable growth in alignment with the Company’s strategic vision. This role involves ensuring Unit performance expectations are met through regular communication with the leadership team and stakeholders, supporting growth and retention planning, and promoting team sales strategies. The Unit Leader partners with Division Leaders, Finance, Practice Leaders, Placement and Service Leadership to achieve favorable financial results, focusing on profitability, cash flow, reporting, and controls.

They drive accountability and implement Company processes for variance reporting, pipeline management, timely month‑end billing, accounts receivable/collections, and expense management while also being accountable for budget creation. The Unit Leader is responsible for clear and continuous communication of the Company’s vision and strategies, hosting at least quarterly or monthly Town Hall meetings, and preparing and providing requested updates on financial results, new business wins, client retention, and revenue variances, as well as other relevant topics.

Additionally, the Unit Leader develops and implements sales and client retention meetings (in accordance with any Company‑outlined processes then in effect), individual Client Advisor and Service Leader review cadences, and is responsible for recruiting top talent to support the overall growth and success of the Unit.

• Works closely with the Leadership team and key stakeholders to ensure delivery of performance expectations
• Supports Division Leaders, Division Growth Manager, & Division Service Leaders in growth planning
• Drives accountability for growth plan results & review cadence
• Coordinates and leads quarterly (or semi‑annual, as appropriate), pre‑renewal “huddle” meetings with all major stakeholders on substantive renewals and follows up with monthly check‑in meetings
• Promotes placement strategies and provides ongoing support
• Promotes team sales maximizing cross‑sell opportunities
• Drives specialization and promotes Company resource utilization
• Gains in depth understanding of the objectives of each Practice
  • Drives accountability of segmentation and scope of services
  • Supports capacity planning tools
  • Ensures client & carrier deliverables are in accordance with Company professional standards
• Direct involvement in Middle Market & Large client relationships

• Partners with Division Leaders, Finance, Practice Leaders, and Service Leadership to achieve favorable financial results with respect to profitability, cash flow, reporting and controls
• Drives accountability and implementation of Company processes to support tactical execution of
  • Variance reporting
  • Pipeline management (including CRM utilization)
  • Timely month‑end billing
  • Accounts receivable / collections
  • Expense management

• Identifies and develops Producer talent to drive profitable growth
• Partners with Division Growth Managers and Human Resources to develop skills and experience requirements and training for sales roles
• Establishes recruiting protocols and interview tools designed to attract and retain top talent
• Develops and implements succession planning
• Promotes Diversity and Inclusion and colleague mentorship programs
• Provides ongoing support & guidance to service & placement colleagues in collaboration with Division Service Leaders
• Participates in and promotes employee…