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Director of Customer Experience & Journey Analytics

Job in Woodbridge Township, Middlesex County, New Jersey, USA
Listing for: Provident Bank
Full Time position
Listed on 2026-02-28
Job specializations:
  • Management
Salary/Wage Range or Industry Benchmark: 103000 - 147200 USD Yearly USD 103000.00 147200.00 YEAR
Job Description & How to Apply Below
A leading financial institution in New Jersey is seeking an experienced FVP, Customer Experience Director to enhance customer experiences and oversee the CX department. The ideal candidate should have over 10 years in customer experience, strong analytical skills, and the ability to drive a customer-centric culture.

This role offers a competitive salary between $103,000 and $147,200 annually, plus incentive eligibility based on performance.
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