Project Cargo Coordinator, Import

Overview

Mallory Alexander International Logistics, a global third-party logistics company (3PL) headquartered in Memphis, TN has an immediate opening for a Logistics Professional to join our team!

We are seeking a Project Cargo Coordinator to manage complex domestic and international shipments, including oversized and turnkey project cargo. This role requires strong coordination, communication, and problem-solving skills in a fast-paced, deadline-driven environment.

• Account & Project Duties
  • Monitor day-to-day execution of assigned customer accounts and project shipments
  • Track project milestones and ensure all deadlines are met
  • Escalate and resolve high-risk or high-cost operational issues
• Customer Communication & Support
  • Act as the primary point of contact for routine customer inquiries
  • Communicate shipment status, delays, and operational updates to customers
  • Provide documentation and shipment updates upon request
  • Assist with quoting and customer rate support
• Operations & Transportation Coordination
  • Schedule carriers and truckers for pickups and deliveries
  • Assign loads to carriers and owner-operators
  • Manage terminal pickups, equipment returns, and free-time tracking
  • Coordinate special equipment requirements
  • Manage delivery appointments and route planning
  • Confirm ETAs and PODs
  • Track shipments and monitor layover and detention issues
  • Resolve day-of-operation issues and exceptions
• Warehouse & Transloading Coordination
  • Coordinate unloading, transloading, and load-out activities
• Documentation & Compliance
  • Prepare and review shipping documents, including BLs, packing lists, and arrival notices
  • Prepare and submit ISF, customs, and regulatory documentation
  • Review BL accuracy and compliance requirements
  • Coordinate with customs brokers and government agencies as needed
• Financial & Billing Support
  • Review carrier and vendor invoices for accuracy and approval
  • Validate demurrage, detention, storage, and other accessorial charges
  • Support accurate customer billing and dispute resolution

• Bachelor’s degree in Logistics or related field preferred but not required.
• 5-7 years' experience in Project Cargo handling and logistics
• Proficient in Cargowise
• Strong knowledge of international and domestic transportation modes
• Understanding of import/export regulations and customs compliance
• Excellent communication, negotiation, and organizational skills
• Ability to thrive in a high-pressure, deadline-driven environment
• Willingness to travel locally and nationally as required for customer/project coverage.

Pay Rate: $28.85–$31.25/hour, commensurate with experience. The role also includes a comprehensive benefits package, which covers medical, dental, vision insurance, a 401(k) plan, and paid time off.

This position may be based in any of our office locations:
Carson, CA;
Philadelphia, PA;
Atlanta, GA;
Des Plaines, IL;
Memphis, TN;
Lynbrook, NY;
Woodbridge, NJ.

Mallory Alexander International Logistics is a leading full-service logistics provider established in 1925. With more than 10 facilities in the U.S. and 3 in Asia, Mallory Alexander supports manufacturers, retailers and other suppliers in the storage and shipment of their valuable cargo, and we do it with confidence–on time, with care, everywhere. We proudly offer competitive compensation, robust benefits and a family environment, an environment where our dedicated employees are able make an impact on our customers  experience.

If you are based in California, we encourage you to read this important information for California residents linked here.