Team Lead, Warehouse

Overview

Location:

USA - Port Reading, 1005 W Middlesex Ave

Division:
Solutions

Job Posting

Title:

Team Lead (11am - 7:45pm) - 117564

Time Type:
Full Time

The Operations Lead has general responsibility for coordinating and supervising all operational activities, which they are assigned to on a daily basis. Under the direction of the Operations Supervisor, the Operations Lead is responsible for supervision of the associates dedicated to the warehousing, receiving, and shipping of product in their area in a manner consistent with company service and cost objectives.

As part of the DSV team, associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies.

Training Responsibilities

• Mentor and train new and existing associates in specific distribution activities to help achieve established customer demands
• Train new and existing associates on current Standard Operating Procedures, including shipping, receiving, picking, and quality control
• Assist in forklift operation and certification for new and existing associates

Shipping/Receiving Responsibilities

• Supervise and coordinate unloading of inbound shipments, orderly stacking of product, and the picking and staging of outbound shipments in accordance with productivity objectives. Verify required inbound/outbound paperwork with drivers, ensuring that all products are properly counted.
• Efficiently and accurately load orders according to appropriate doors and trailers
• All shipping/receiving/picking functions are processed as defined by Standard Operating Procedures
• Research discrepancies that may occur in the shipping and receiving process

Customer Service

• Conduct yourself professionally in appearance and communications
• May communicate with customers telephonically, electronically, or in person
• Prepare required activity reports accurately and efficiently for site management

Quality Control Responsibilities

• Use appropriate documentation to ensure all product and/or orders are received or shipped correctly and accurately picked
• Verify products and/or orders meet quality standards, report damages or discrepancies, stack, package, shrink wrap, and label product
• Follow Standard Operating Procedures for quality control
• Report inconsistencies and/or problems to the Operations Supervisor or Operations Manager
• Participate in quality meetings

Safety, Housekeeping, and Compliance

• Comply with applicable ISO standards and execute all safety protocols
• Maintain a clean, safe, and orderly warehouse; comply with SOPs and safety rules
• Participate in safety meetings

Labor Management

• Direct the warehouse work team to achieve objectives
• Assist associates and temporary labor with productivity sheets and accurate capture of production hours
• Assist in maintaining appropriate staffing levels and establishing work schedules
• Ensure schedules are implemented and jobs are completed properly
• Ensure product handling complies with quality procedures

Responsibility and Authority

• Participate in department meetings
• Initiate actions to prevent non-conformities and to address issues in product, process, and quality systems
• Report non-conformities to the Quality Department promptly

Equipment Operation

• Operate equipment including sit-down/stand-up forklifts, reach trucks, scrubbers, scissor lifts, cherry pickers, Aisle Master, pallet jacks
• Maintain and inspect equipment; ensure active forklift certification

Maintenance

• Assist in building, grounds, and equipment maintenance as assigned

Other Duties

• May perform clerical and administrative tasks; be willing to work evenings and weekends as needed
• Performs other duties as required

Supervisory Responsibilities

• None

Minimum Required Qualifications

Education and/or Experience

• High school diploma or GED
• 1 year experience in a logistics/distribution environment
• Ability to operate MHE

Certificates, Licenses, Registrations or Professional Designations

• Satisfactory completion of forklift training program

Computer Skills

• Basic computer skills
• RF Scanners
• WMS functions

Skills, Knowledge and Abilities

• English (reading, writing, verbal)
• Mathematical…