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Production Support Engineer – Tech Focused

Job in Woodbridge, New Haven County, Connecticut, USA
Listing for: Experis
Full Time position
Listed on 2026-02-16
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Must have

  • Over 5 years of experience in Systems Engineering or Technology Architecture, or equivalent through work, training, or education
  • Strong proficiency in Linux command line, logs, and processes
  • Experience with Java middleware such as Tomcat, including troubleshooting in production environments
  • Familiar with incident management tools like Service Now, log analysis using Splunk, and monitoring dashboards like Grafana
  • Skilled in scripting with Python, data validation using SQL, and reporting tools such as Power BI or Excel
Responsibilities
  • Offer technical support for complex applications, systems, and databases within a controlled enterprise setting
  • Utilize diagnostic tools to efficiently troubleshoot and restore services or data to systems
  • Engage in migrations, upgrades, and configuration tasks to ensure seamless transitions
  • Analyze performance trends and suggest process improvements to enhance system efficiency
  • Maintain comprehensive documentation of incidents, troubleshooting steps, and solutions
Company

We are seeking a Production Support Engineer to become a valuable member of our Systems Operations team. In this role, you will support essential infrastructure and applications while being located in Woodbridge Township, NJ, with a hybrid work model. This position presents an engaging environment where you can work with cutting-edge technology, participate in challenging projects for professional development, and collaborate within a team that values innovation and continuous improvement.

We offer comprehensive training resources, competitive work-life balance solutions, and various benefits upon the completion of the waiting period, including medical, dental, and vision plans, a 401(k) with a match, and much more.

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