Small Business Operations Manager

This is not an administrative assistant position. This is a key operational leadership role responsible for ensuring the financial, administrative, and day‑to‑day operations of our growing real estate brokerage run efficiently and with excellence. This is not a clerical role. The Office Manager serves as an integral member of the leadership team, ensuring our office runs efficiently, financials are managed responsibly, and our agents and staff have the structure and support they need to perform at a high level.

The right candidate is financially savvy, highly organized, detail‑oriented, and comfortable managing multiple operational systems simultaneously. They are someone who takes pride in creating structure, maintaining financial clarity, and supporting a growing organization.

• Type:
  Part‑Time
• Location:
  
  In Office
• Schedule:
  
  Flexible part‑time hours
• Compensation: $30,000–$36,000 per year

• Financial Management & P&L Oversight
  • Maintain and manage the office Profit & Loss reporting
  • Develop and track financial performance against operational budgets
  • Provide financial analysis and recommendations to leadership
  • Monitor expenses to ensure alignment with profitability targets
  • Assist leadership with forecasting, budgeting, and financial planning
• Accounting & Quick Books Management
  • Manage all financial activity through Quick Books
  • Process and track vendor payments, invoices, and reimbursements
  • Reconcile accounts and maintain organized financial records
  • Ensure accurate financial documentation for reporting and tax purposes
  • Work closely with external accountants or bookkeepers when necessary
• Commission & Financial Disbursement
  • Calculate and process agent commission disbursements
  • Ensure commission payouts follow brokerage policies and agreements
  • Maintain accurate records of all transaction‑related financial distributions
  • Coordinate with the transaction coordination team when necessary
• Vendor & Office Operations Management
  • Manage relationships with all office vendors and service providers
  • Oversee vendor contracts, renewals, and payment schedules
  • Ensure office systems, subscriptions, and services remain operational
  • Identify opportunities to improve operational efficiency and cost management
• Office Policies & Operational Structure
  • Develop, implement, and reinforce office operational procedures and policies
  • Help maintain a structured and professional work environment
  • Support leadership in creating operational systems that allow agents to perform at a high level
• Human Resources Support
  • Manage HR administration for salaried team members
  • Oversee payroll coordination and tax payments
  • Maintain employee records and documentation
  • Work directly with an HR contractor or external HR provider when applicable
  • Support hiring, onboarding, and compliance processes
• Leadership & Team Support
  • Serve as a trusted operational partner to leadership
  • Help ensure the office runs smoothly, agents are supported, and systems are functioning efficiently
  • Identify areas where processes can be improved or streamlined
  • Support a culture of accountability, professionalism, and team success

• Communicates professionally and confidently with leadership, staff, vendors, and clients
• 5+ years of experience managing office operations, financial processes, and administrative systems
• Highly proficient in Quick Books with hands‑on, daily experience
• Comfortable analyzing financial reports, budgets, and Profit & Loss (P&L) statements
• Experience managing accounts payable, accounts receivable, payroll, and vendor relationships
• Exceptional organizational skills, attention to detail, and personal accountability
• Strong critical‑thinking, problem‑solving, and decision‑making abilities
• Excellent written and verbal communication skills
• Excels at project management, prioritization, and follow‑through
• Able to manage multiple priorities while maintaining accuracy and efficiency
• Understands operational excellence, financial discipline, structure, and process improvement
• Experience creating, implementing, and maintaining systems and standard operating procedures (SOPs)
• Proficient in Microsoft Office, especially Excel, and comfortable learning new technology platforms
• Experience in real estate, property management, or another commission‑based business is highly preferred, but not required
• Dependable, resourceful, takes pride in their work, and passionate about helping a growing organization operate at its highest level