Administrative Assistant - Woodbridge, VA

Overview

We’re not just behavioral health people—we’re crisis people. Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery. Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise.

Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we’ve delivered invaluable treatment to hundreds of thousands of individuals facing crises. Our commitment remains consistent, to improve access, inspire hope, and provide the right support. Our values shape our decisions, define our culture, and foster continuous learning and growth. We accept people as they are, creating safe spaces where they feel valued and respected.

We inspire hope by walking with people side-by-side, showing them grace and compassion. We act with intention, holding ourselves and each other accountable, and doing the right thing. We work as one team, trusting and supporting each other. We embrace change and innovation, striving to find better ways to fulfill our mission. We are on a mission to change the face of behavioral health.

Help us save lives and make a difference.

What You’ll Do:

The Administrative Assistant is a key operational and people-support role based in our Woodbridge, VA facility, with the ability to support additional centers as needed. This position serves as the on-site administrative hub, ensuring seamless coordination across operations, people processes, and facility needs.

Partnering closely with the VP, Clinical Operations, Senior HRBP, and center leadership, this role plays a critical part in executing day-to-day priorities, driving organization, and ensuring follow-through across multiple work streams.

This role is ideal for a highly organized, self-sufficient professional who thrives in a fast-paced, mission-driven environment and takes ownership of their work. The Administrative Assistant operates with a high degree of autonomy, proactively identifying needs, solving problems, and ensuring the center runs smoothly without requiring constant direction.

As part of a behavioral health crisis care environment, this individual must lead with empathy, discretion, and professionalism while supporting staff, partners, and individuals navigating complex and often urgent situations.

• Coordinate and facilitate Day 1 of onsite New Employee Orientation, ensuring all logistics, materials, and technology are in place.
• Help plan and execute team engagement and recognition events, including birthdays, milestones, and appreciation activities in partnership with the Senior HRBP and leadership.
• Serve as a trusted, approachable resource for staff, helping to connect them to the right resources and support.

• Provide administrative and operational support to the VP, Clinical Operations to ensure daily center operations run smoothly.
• Coordinate meetings, trainings, and special events, including scheduling, logistics, and material preparation.
• Serve as the primary point of contact for internal operational communications.
• Serve as the center’s compliance LMS (Relias) administrator to support new hire training and ongoing compliance.
• Manage billing, invoices, and administrative financial processes with accuracy and timeliness.

• Partner with the team to ensure a clean, safe, and functional environment; conduct fire drills; report and track maintenance issues and work orders.
• Manage ordering and inventory of medical supplies, linens, and housekeeping supplies for the center, ensuring alignment with budget guidelines.
• Serve as the primary point of contact for vendor coordination (e.g., janitorial, security, food services), including scheduling and on-site support.
• Proactively identify and resolve day-to-day operational and facility-related issues.

• Process…