Member Assist Cart Attendant

Sam's Club # Worth Ave
Woodbridge, VA
R-176822
$18.00 - $26.00/hr
Full time
Shifts may vary

We are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression.

In the member assist – cart attendant role, you are responsible for ensuring members see a well‑kept parking lot, helping members with their purchases, and ensuring carts are ready and available. You will also assist members in loading their vehicles and support creating a great member experience. This means you are constantly on your feet and on the go, rain or shine, sleet or snow.

• You thrive in fast‑paced environments
• You’re a multi‑tasker at heart
• You keep member satisfaction as your top priority
• You can stand for long periods of time while assisting members quickly and accurately
• You’re a problem solver who tackles obstacles head‑on to ensure each task is completed with excellence

• Maintaining a positive attitude by smiling, greeting and thanking members
• Providing exceptional customer service to members across the club as needed, answering any questions they may have
• Maintaining a clean, neat, and member‑ready area

Ensures club pick up orders are filled by contacting members to notify when pickup time is delayed; informs members when products are unavailable; offers alternative product options; ensures products are selected and packaged according to company policies and procedures; ensures items are dispensed when members arrive for pickup; resolves member issues and concerns; promotes the company's products and services.

Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following procedures for handling merchandise; and correcting and reporting unsafe situations to facility management.

Provides member service by acknowledging the member and identifying member needs; assisting members with purchasing decisions; processing member purchases; assisting with payments according to company policies and procedures for different membership and payment types; utilizing cash registers to assist members with transactions; locating and organizing merchandise; zoning the designated areas; resolving member issues and concerns; promoting the company's products and services;

organizing and maintaining availability of carts/flatbeds; assisting members with transporting items; utilizing cart retrieval equipment according to company policies and procedures; and maintaining parking lot cleanliness.

Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.

Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.

At Sam's Club, we offer competitive pay and performance‑based bonus awards. Other benefits include:

• Health benefits - medical, vision, and dental coverage
• Financial benefits - 401(k), stock purchase, and company‑paid life insurance
• Paid time off benefits - PTO, parental leave, family care leave, bereavement, jury duty, and voting. PTO/PPTO can be used for vacation, sick leave, holidays, or other purposes. The amount depends on classification and length of employment.
• Other benefits - short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company‑paid education benefit program for full‑time and part‑time associates, covering tuition, books, and fees for a variety of certificates and degrees.

The hourly wage range for this position is $18.00 to $26.00. The actual hourly rate will equal or exceed the applicable minimum wage. Additional compensation in the form of premiums may be paid ranging from $0.35 per hour to $3.00 per hour in specific circumstances.

Requirements are not specified in the current posting.

Preferred qualifications are not specified in the current posting.

Walmart is committed to maintaining a drug‑free workplace and has a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job.