Customer Service Rep (4311) - 14402 Richmond Hwy

Customer Service Rep (4311) - 14402 Richmond Hwy

• Part‑time
• Job Category Org:
  Store Customer Service Rep

You must be 16 years of age or older.

• Operate equipment.
• Stock ingredients from delivery area to storage, work area, walk‑in cooler.
• Prepare products.
• Receive and process telephone orders.
• Clean equipment and facility approximately daily.
• Cut and box products.
• Bring orders to drivers and customers.

Orientation and training provided on the job.

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co‑workers to process orders both over the phone and in person.

• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Must be able to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to pass applicable Company background checks.

Exposure to weather conditions when removing trash and performing outside tasks; in‑store temperatures ranging from 36°F to over 90°F, sudden temperature changes, fumes, cornmeal dust, cramped quarters, hot surfaces/tools up to 500°F, sharp edges, and moving mechanical parts.

• Standing:
  Most tasks performed from standing position.
• Walking:
  Short distances for short durations.
• Lifting:
  Bulk product deliveries and cases weighing up to 50 pounds, work surfaces between 36" and 48".
• Carrying:
  Large cans (3 lb 7 oz), pizza sauce (30 lb), pizza dough trays (12 lb each).
• Pushing:
  Trays on dollies, force up to 7.5 lb.
• Climbing:
  Infrequent navigation of stairs or ladder.
• Stooping/Bending:
  Forward bending at waist for pizza assembly, front counter, stocking; 30‑45 seconds repeated.
• Crouching/Squatting:
  Occasionally to stock shelves and clean low areas.
• Reaching:
  Above 72" occasionally; downwards for tasks; forward when obtaining toppings, cleaning, answering phones.
• Hand Tasks:
  Eye‑hand coordination essential; frequent use of hands in dough assembly, handling kitchen tools.

Use of pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter, and pizza peel.