Training Specialist – Enterprise Resource Planning

Overview

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented team.

Job Title: Training Specialist - Enterprise Resource Planning
Location(s): Woodbridge, VA

Working in collaboration with the organizational development team, the Enterprise Resource Planning (ERP) Training Specialist’s primary role is to design, develop, and facilitate training programs for enterprise-wide systems in a dynamic environment. This role will be a key contributor to a major information technology (IT) transformation project integrating oracle fusion with enterprise-wide systems (FIS, CCS, EPM, OPC and BI). The ideal candidate will have experience developing ERP training materials, including training guides, quick reference guides, and microlearning content, along with facilitating learning events.

The ideal candidate should also have experience supporting organizational change management processes aligned with major ERP and CIS implementations.

• Design and deliver training programs tailored to utility industry roles (accounting, finance, customer service, procurement, project management etc.) along with the primary software implementation partner.
• Coordinate with organizational development manager to ensure deliverables from the system implementer meet the standards and re-usability criteria of client.

• Closely work with system implementer in developing ERP training materials such as training guides, quick reference guides, microlearning content, interactive simulations, tutorials, and assessments.

• Work closely with Subject Matter Experts (SMEs) to gather core information and create effective training content based on department/division needs.
• Work with other partners (Testing, Report development, Integration vendors) as needed to develop support and training documents.
• Facilitate meetings to understand system functionality and business processes.

• Coordinate with internal SMEs and external partners to ensure consistent training delivery as per the training plan.
• Evaluate training effectiveness and periodically update training materials.

• Knowledge in financial, budgeting and procurement business process aligned with oracle fusion ERP systems and/or oracle CC&B in utility industry.
• Understanding of EPM capital planning process and primavera based project management is a plus.
• Experience in platforms such as Articulate, Lectora, or similar tools to develop training content is a plus.
• Publish and maintain content via a centralized repository or Learning Management System (LMS).

• Manage project timelines, scope, and budget in collaboration with the project management team.
• Assist the learning and development manager to manage vendors and contracts.

• Regularly update training materials based on system changes and user feedback and utilize knowledge management practices.
• Recommend process improvements and enhancements to training delivery.

• Research, evaluate, and make recommendations to organizational development-related initiatives in leadership/career development, employee engagement and retention, succession planning, performance management, knowledge transfer, change management, onboarding, and other areas of improvement relevant to the overall effectiveness of the organization.
• Assist the learning and development manager with review of employee learning and development requests, focused on reconciliations, alignment of organizational priorities, and budget.
• Coordinate, communicate, and schedule learning and development activities for client’s employees, including but not limited to coordinating and organizing enrollment, assembly of necessary program materials, setting up of the classroom, ordering or purchasing supplies, etc.
• Manage client’s learning facilities and amenities to coordinate logistical arrangements for instructor-led training.
• Conduct organization-wide needs assessments to…