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First-Line IT Support Analyst

Job in Woodbridge, Prince William County, Virginia, 22195, USA
Listing for: Iron Bow Technologies
Full Time position
Listed on 2026-05-16
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 18 - 19.23 USD Hourly USD 18.00 19.23 HOUR
Job Description & How to Apply Below
Iron Bow Technologies is seeking a Call Center Analyst I in Woodbridge, Virginia, to provide first-line technical support to county employees. Responsibilities include resolving routine IT issues, maintaining service request logs, and upgrading user systems. This position emphasizes excellent customer service, multi-tasking, and technical troubleshooting skills. Ideal candidates will have an associate’s degree in a computer-related field and certifications such as CompTIA A+.

The role offers a salary range of $18.00 - $19.23/hr and a comprehensive benefits package, including medical coverage and 401(k).
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