Facilities Services Manager

Self Storage Plus is more than a storage company — we are a team dedicated to creating Room to Pursue Life for our customers, communities, and employees. We are a regionally dominant self-storage management company that has grown rapidly since 2018, quadrupling to nearly 100 properties and earning recognition as one of the top 10 largest self-storage management companies in the U.S.

Operating across the Mid-Atlantic and Southeast, and ranked the 11th largest operator by Inside Self Storage, we are a fast-growing, customer-focused organization where people come first.

As an employer, our value proposition is simple: we invest in you so you can invest in others. When you join Self Storage Plus, you become part of a culture of service excellence, teamwork, and growth. Here, you’ll find:

• A company with the scale and stability to support long-term career growth
• A people-first culture that values collaboration, accountability, and excellence
• The opportunity to be part of a trusted, top-10 brand making a difference in the lives of customers and communities

Facilities Services Manager is responsible for leading, planning, and overseeing the maintenance, safety, and physical integrity of a large portfolio of self-storage facilities that align with variable owner expectations while optimizing resource allocation. This role ensures consistent service standards, operational efficiency, vendor performance, and capital project execution across all locations. Works closely with leadership and the field, the Facilities Services Manager develops strategic policies, implements cost-effective solutions, and drives sustainability initiatives to enhance operational performance and long-term facility management.

• Supervise facility operations, including preventive maintenance, repairs, and security handled by the field.
• Develop and enforce facility management policies and procedures.
• Ensure adherence to safety, health, and environmental regulations.
• Oversee budgets, capital projects, and vendor contracts.
• Review and approve invoices, change orders, and proposals
• Establish emergency preparedness and disaster recovery plans.
• Track key performance indicators (KPIs) to enhance efficiency and prioritization based on risk, urgency, budget impact, and business needs.
• Supervise and develop facilities staff to maintain high performance standards.
• Serve as liaison between Operations, Client Relations, and Finance teams for facility-related initiatives.
• Provide support to field staff on urgent repairs and escalated maintenance issues.

• Strong project management and vendor negotiation skills.
• Working knowledge of building systems (HVAC, roofing, electrical, plumbing).
• Familiarity with CMMS (Computerized Maintenance Management Systems).
• Strong leadership, problem-solving, budgeting, and time management abilities.
• Bachelor’s degree in Facilities Management, Business Administration, Engineering, or related field. Certifications such as Certified Facility Manager (CFM) or Facilities Management Professional (FMP).