Communications & Training Associate

Overview

The Communications & Training Associate helps create and distribute internal and external resources across digital, print, and interactive formats while supporting company wide communication and training efforts. They co-host Welcome Day sessions, keep sales-facing tools up to date, and assist with managing the internal communications platform and social media presence. The Associate supports employee engagement events, maintains organized document and media assets, coordinates A/V needs for meetings, and contributes to other team projects.

The Communications & Training Associate does the following.

• Supports creating, editing, and communicating internal and external company resources across digital, interactive, and print formats
• Co-hosts new hire “Welcome Day” sessions
• Helps manage IGF’s internal communications platform, supporting company wide campaigns and messaging
• Maintains IGF’s social media presence by posting content, monitoring platforms, and engaging with followers
• Contributes to developing content for company wide training material
• Keeps organized, up-to-date sales facing tools on Flipsnack
• Supports employee engagement initiatives and events
• Maintains an organized database via SharePoint and other Microsoft 365 applications for documents, design files, photos, and video assets, ensuring resources remain accessible and current
• Assists with A/V, PowerPoint, photography, and videography setup for meetings and events
• Contributes to the team by performing other work as necessary

• Minimum one year of experience in communications, or a similar role
• Proficiency in the Microsoft Office Suite, especially Dynamics, Excel, Outlook, PowerPoint, SharePoint, Teams, and Word; advanced knowledge of social media platforms
• Knowledge of Adobe Creative Suite skills (InDesign, Illustrator, and Photoshop) (preferred)
• Proven experience managing social media for a business profile
• Excellent attention to detail and analytical skills; experience with data entry
• Bilingual (Spanish-English) communications skills a plus