Sales Consultant

Job Description

Havertys is actively seeking individuals who wish to pursue a successful and gratifying career in the retail furniture industry. As a Retail Furniture Sales Consultant
, you will assist customers in selecting furniture by understanding their needs and helping them create a warm and inviting home. The ideal candidate is highly driven and self‑motivated, excelling individually while being a supportive team member. They contribute to overall store success and customer satisfaction, consistently meeting established sales goals.

Compensation
:
Earn between $55,000 to $100,000+ per year. In 2024 Havertys Sales Consultants earned $82,000 on average nationally.

Schedule
:
Retail hours including nights and weekends as stores are open 10 am – 7 pm Monday – Saturday and 12 pm – 6 pm Sunday.

This is your Opportunity to:

• Provide excellent service to our customers from contact through delivery and beyond.
• Demonstrate professional verbal and written communication and interpersonal skills, and the ability to connect and establish relationships with a diverse group of customers.
• Build relationships with customers both independently and in collaboration with our Interior Design Consultant offered through the complimentary Design program.
• Reinforce customer selections and help complete the look of their rooms.
• Provide product, service, and finance expertise based on customer needs.
• Utilize company‑provided tablets and proprietary technology for customer communication.
• Engage customers by entering client information into the Havertys customer relationship management system and providing professional follow‑up.
• Maintain knowledge of a broad range of furniture styles and products.

Earning Opportunity
Havertys offers a paid training program that teaches everything needed to serve customers and learn the product line. An uncapped commission structure with a guaranteed income feature gives a potential to earn $55,000 to $100,000+ per year. In 2024 Sales Consultants averaged $82,000 nationally. The guaranteed income component provides generous base earnings for peace of mind.

We

Offer:

• Flexibility to draw pay between pay cycles with our Daily Pay Program.
• 401(k) program with a company match of 4%.
• Generous benefits package with premier medical, dental, and vision partners.
• Paid time‑off includes vacation, sick time, personal days, and company holidays.
• Opportunity to advance within the company.
• Opportunities to give back to the community.
• Substantial associate discount on quality merchandise.
• Bonus program for team member referrals.
• Complimentary health and wellness program.

Qualifications:

• Excellent organizational skills and ability to manage multiple customer communications simultaneously.
• Positive and engaging personality.
• Creative flair and energetic attitude.
• Proficient in resolving customer objections and ensuring satisfaction.
• Familiarity with a broad range of furniture styles and products preferred but not required.
• Computer proficiency including email; knowledge of MS Office preferred; tablet/iPad operation strongly preferred.
• Relevant experience preferred but not required.
• College education preferred; high school/GED or equivalent required.
• 1–3 years of retail experience preferably in a commission‑based sales position.
• Interior Design highly desired.
• Showrooms are beautifully appointed with 140‑year heritage; fast‑paced, customer‑focused, professional dress code.
• Required to work retail hours including nights and weekends.

Physical Demands:

• Stand, walk, sit, use hands to handle or feel, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl frequently. Regularly lift and/or move more than 20 pounds occasionally.
• Varying color recognition required.
• Reasonable accommodations may be considered for disabilities.

This job description does not state or imply that these are the only duties of the employee. The employee may be required to follow additional instructions and perform other duties upon request of a supervisor.

Havertys is an Equal Opportunity Employer. Havertys does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, veteran status, or any other basis covered by law.

Nearest Major Market: Washington DC
Job Segment: Retail Sales, Sales Consultant, Relationship Manager, Consulting, Retail, Sales, Customer Service, Service