Commercial Parts Pro Store

Overview

Professional level sales position capable of supporting advanced functions on the commercial side of the business. Responsible for profitable growth via customer retention and growth; partners with GM to manage team members. Requires expert automotive system and parts knowledge, sourcing ability, and driver coordination. Full-time role.

• Maintain commercial customer relationships
• Provide GAS2 selling experience to commercial customers
• Achieve personal/store sales goals and service objectives
• Provide day-to-day supervisory support for team members
• Collaborate with GM on coaching and development needs for team members
• Dispatch drivers to ensure delivery standards are achieved
• Maintain commercial stocking programs
• Build and maintain a network of second source suppliers

• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with GM to ensure proper driver coverage

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Ability to source from numerous places including special order, FDO, second source, etc.
• Advanced selling skills for commercial customers
• Ability to multi-task and remain organized

Effective communication, listening and problem solving skills.

• Working knowledge of automotive systems with diagnostic ability including internal engine, suspension, brakes, electronics, exhaust, etc.
• English speaking and writing (Spanish a plus); effective communication with customers, peers, and management
• Ability to read and interpret documents such as safety rules, operating/instruction manuals, parts catalogs and procedure manuals; simple correspondence writing
• Ability to understand and execute instructions in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Basic math accuracy: add, subtract, multiply, divide in all units; whole numbers, common fractions, decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Understanding of commercial profitability concepts, competition, market opportunities, customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific customers)
• Ability to work an assortment of days, evenings, and weekends as needed

A minimum of 3 years of prior automotive parts experience preferred. Proven sales ability with past experience in fulfillment of customer transactions. Formal or informal experience leading teams, supervising daily tasks, achieving goals.

High school diploma or GED. ASE certification preferred, but not required.

Predominantly walking or standing. Requires talking, hearing, use of hands and fingers to handle or feel; reaching, climbing, balancing; stooping, kneeling, crouching, crawling. Frequently lift up to 50 pounds and occasionally up to 100 pounds. Specific vision abilities: close, distance, color, depth perception, focus adjustment.

Primarily inside, occasionally outside with exposure to weather, installing batteries and wiper blades. Occasionally exposed to moving mechanical parts, high or precarious places, chemicals, electrical shock, explosives, vibration. Noise level is usually moderate.

Position is eligible for sales commission based on individual or store performance.

California Residents:
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We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability, or any other federally, state, or local protected class.