Financial Management Analyst

Position

The purpose of this classification is to perform specialized/administrative work functions associated with employee benefit programs and other city personnel operations.

• Administers the city's employee insurance programs, including health, dental, life, long term disability, and worker's compensation programs.
• Provides information, assistance, and guidance on matters pertaining to employee benefit programs, procedures, forms, payments, current status, and related issues.
• Conducts new employee orientation on employee benefits; educates employees about group insurance benefits and policies; assists with completion of employee enrollment/change forms; calculates rates and payroll deductions; determines coverage dates.
• Assists in processing insurance claims; researches employee insurance problems and initiates problem resolution.
• Acts as a liaison between third party insurance administrators and city employees; performs case management with third party administrators through telephone calls and written correspondence.
• Prepares long term disability claims; counsels employees commencing long term disability coverage; monitors cases; distributes employee checks.
• Processes life insurance claims; distributes checks.
• Coordinates worker's compensation claims; completes appropriate documentation; communicates with medical providers to verify status of worker's compensation claims; distributes worker's compensation wage and medical checks; monitors payments for appropriateness; recommends investigations into potential fraud in worker's compensation cases.
• Monitors status of claims processing, coordination of benefits, and issuance of checks; directs billing as appropriate.
• Initiates requests for transfer of account funds to ensure adequate city funds to pay insurance bills.
• Updates employee/payroll records to reflect additions/changes in group insurance coverages and approval of long term disability and waiver claims; enters/updates benefits data on third party administrator and city computer systems.
• Operates a computer to enter, retrieve, review or modify data in computer database; verifies accuracy of entered data; makes corrections; uses knowledge of various software programs to operate a computer in an effective and efficient manner.
• Compiles and/or monitors various administrative and/or statistical data pertaining to departmental operations; performs research as needed; makes applicable calculations; prepares or generates reports; maintains records.
• Processes a variety of documentation associated with departmental operations, per established procedures and within designated time frames; distributes documentation or retains records.
• Prepares or completes various forms, reports, correspondence, claims, applications, affidavits, wage/insurance verifications, fund transfer requests, or other documents.
• Receives various forms, reports, correspondence, timesheets, claims, checks, manuals, policies, procedures, or other documentation; reviews, completes, processes, forwards, or retains as appropriate.
• Prepares departmental files; maintains file system of departmental records.
• Maintains inventory of departmental forms and supplies; initiates requests for new or replacement materials.
• Answers the telephone; provides information, guidance and assistance; takes and relays messages or directs calls to appropriate personnel; returns calls as necessary.
• Responds to routine requests for information/assistance from employees, officials, the public or other individuals.
• Communicates with supervisor, employees, city departments, insurance carriers, medical providers, outside agencies, the public, and other individuals to coordinate work activities, review status of work, exchange information, or resolve problems.
• Maintains a comprehensive, current knowledge and awareness of applicable laws, regulations, policies and procedures; maintains an awareness of new trends and advances in the profession; reads professional literature; maintains professional affiliations; attends workshops and training sessions as appropriate.
• Maintains confidentiality and professional integrity in involvement with departmental issues.
• Provides…